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Staff Meeting # 2: How to Minimize Appointment Cancellations
February 23, 2017 @ 5:30 pm - 8:00 pm
Cancellations are a costly and disruptive problem for any dental practice. While some cancellations are legitimate, most occur because of patient’s lack of value for the reserved appointment. In this program, we’ll discuss why cancellations happen and what you can do to minimize them.
Presenter: Dr. H. Ryan Kazemi
- Why do cancellations happen?
- Effective communication strategies to minimize appointment cancellations
- Informing and enforcing practice policies on cancellations
Member fee included in membership
CE: 2h (AGD PACE Approved Provider)