Appointments

What are the practice hours?
Will I be seen on time?
How do I cancel an appointment?
Is there a charge for not keeping my appointment?
What do I need to have prepared prior to appointment?
Can I schedule my consult and surgery on the same day?
Who is ideal for the All-in-One Visit?
When is it suggested to have a separate consultation appointment?
How do I prepare financially?

What are the practice hours?

  • Monday to Friday from 8:00 AM to 5:00 PM
Saturday hours by special arrangements only
  • Evening or weekend appointments available with our presidential service package (linked)
  • We are available 24 hours a day for emergencies and patient related questions.


Will I be seen on time?

Your time is important to us. With our “3-minute” rule you will be seen on time or within 3 minutes of your appointment. Your appointment is reserved specifically for you therefore we ask you to arrive on time. Here are our suggestions:

  • Plan to arrive 10 minutes before your appointment
  • Consider traffic patterns during rush hours- Give yourself plenty of time.
  • Complete necessary forms online prior to arrival
  • Bring the following unless sent by your dentist:
  • Any available X-rays
  • Referral form indicating requested procedure


How do I cancel an appointment?

Your appointment is specifically reserved for you. While unforeseen circumstances may come up, please schedule your appointment carefully to avoid cancellations and long wait for another appointment. We suggest the following:

  • Make prior arrangements with work or school
  • Arrange escort or other transportation means
  • Provide us with 48 hours minimum notice, so we can offer your appointment to others on the waiting list.


Is there a charge for not keeping my appointment?

A $150 charge is applies to those who do not keep their appointment and have not notified us prior to the appointment.


What do I need to have prepared prior to appointment?

  • Registration forms (via online, fax, or bring with you)
  • Any X-rays your dentist has given you
  • Referral form from your dentist indicating the recommended procedure
  • Escort if IV sedation is being administered


Can I schedule my consult and surgery on the same day?

Yes. We offer an All-In-One-Visit

You can arrange your consultation and surgery all on the same day and dissolvable sutures can be placed so there is no need for a follow-up visit. A telephone or email follow-up is usually adequate. This is suitable if you have limited time especially for students who have to return to school, have exams, work, or other responsibilities that makes it difficult to take time off.

  • Necessary forms are completed prior to your visit via website or fax.
  • On day of your appointment, necessary x-rays are taken, consultation is done, and surgery is completed as planned- All on the same day!
  • In 5-7 days, the oral surgeon will check up on your progress by phone or email.


Who is ideal for the All-in-One Visit?

  • Healthy patients with no need for special medical precautions.
  • Non-complex impacted or non-impacted wisdom teeth (i.e. no major cyst, pathology, or severe and unusual impactions)
  • No significant financial assistance necessary (i.e. insurance work up, payment plans, etc.)
  • You are comfortable with information provided online and phone, and have good confidence in the recommended oral surgeon.
  • Multiple visits are difficult due to limited time or distance.


When is it suggested to have a separate consultation appointment?
A separate consultation appointment is recommended if:

  • You are very anxious and meeting the oral surgeon and the staff might help put you at ease.
  • The wisdom teeth are highly complex in nature (e.g. deeply impacted or malpositioned teeth, presence of cysts or other pathology).
  • You have a lot of questions or are anxious about the surgery or anesthesia and want to make sure you have thoroughly reviewed them with the surgeon prior to your surgery.
  • You have special financial needs or assistance including insurance, payment plans, etc.


How do I prepare financially?

  • Bring a form of payment: cash, credit card, or checks
  • If you need financing, contact company prior to appointment and request a credit line
  • If you want to utilize your insurance, benefits must be verified by your office prior to your surgery date. A consultation appointment may be recommended to help you with insurance benefits and discussing treatment plan and fees.

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