“Information and communication are often used interchangeably, but they signify quite different things. Information is giving out; communication is getting through.”- Sydney J. Harris When patients ask questions or request information about their dental needs, dentists try to give answers and provide relevant information using brochures or website links. But are they effectively communicating with [...]

Appropriate patient referral is an integral part of our health system to assure each patient is in hands of the right doctor for their specific need. Whether it is from a general practitioner to a specialist or vice versa, the act of referring a patient is largely based on the relationship between the doctors and [...]